Privacy Policy

Who we are

FitBound is made by PayBridge Inc., a corporation registered in Delaware, United States. In this policy, “we” and “us” mean PayBridge Inc., and “the app” means the FitBound mobile app.

For anything in this policy, including requests to access or delete your data, email support@fitbound.app.

What we collect

We only collect what the app needs to work. There is no advertising, no tracking, and no analytics of any kind.

Account

• Email address — from signing up with email, or from your Google account if you sign in with Google.
• Name and username — your name comes from onboarding. A username is generated for you so friends can find you; if you don’t give a name, it may be based on the first part of your email address.
• Profile photo — only if you choose to upload one.

About you and your training

• Age and gender.
• Height, current weight, and target weight.
• Your answers during setup — how active your work is, your history with gyms, how much you travel, how far your gym is, whether you train with someone, your goal, how often you intend to go, what you currently spend on fitness, and how you heard about us.
• Your gym — the name you type, which may identify a specific place.
• What your training should work around — the equipment you have access to, how long your sessions are, and, if you choose to describe them, any injuries or physical limitations you type in. This last one is a free-text box and is optional; the app works without it. See Health and fitness information for what happens to it.
• Working weights — the weight and unit you record against each exercise in your plan, so the app can show it next time.
• Country and time zone — so alarms fire at the right local time.
• Your schedule — the days and times you plan to train.
• Your attendance record — for each scheduled day, whether you completed it, when, your streaks, and which days you missed.

Technical

• A notification token for your device, so we can send push notifications.
• Your subscription status — whether you have an active trial or subscription.
• Server logs — our backend logs requests, including your account ID, for reliability and debugging.
• Error reports — when something goes wrong in the app, it sends us the error message, the first few lines of the technical stack trace, your account ID, the app version, and your platform and OS version (for example “iOS 26.1”). This goes to our own server log, not to a third-party crash-reporting service, and it is used only to find and fix faults.

Your gym photos are not stored

This is the part people ask about most, so plainly: we do not keep the photos you take to prove you went to the gym.

When you take a proof photo, it is sent to our server, passed straight to a third-party AI service to check whether it looks like a gym, and then discarded. It is never written to a database or a storage bucket. What we keep is only the result: whether it was judged to be a gym, a confidence score, and a short reason.

Two things worth being precise about. First, the photo does leave your phone and is processed by that service to be checked — it is handled under a commercial agreement, is not used to train anyone’s models, and is not used by us for anything else. Second, we do not read or keep photo metadata, and the app never asks for location access, so no location data is attached to your photos. Verification is based on what the photo looks like, not where you are.

Profile photos are public

Your profile photo is treated differently from proof photos, and you should know this before uploading one. Profile photos are stored in a public location, which means anyone who has the direct link to the image file can view it without signing in to FitBound. The link is not published or listed anywhere, but it is not protected by a password. If you’d rather not have a photo stored this way, don’t upload one — the app works fine without it.

Friends can see when you skip

The friends feature exists to make skipping uncomfortable, so it shares more about you than most apps do. Adding a friend requires both people to agree — someone sends a request, the other accepts.

Once you and another person are friends, they can see:

• Your name, username, and profile photo
• Your current streak
• Whether today is a training day for you, and whether you’ve done it yet
• Days you have missed recently

They are also sent a push notification when you miss a workout, which names you — it reads “[your name] missed their workout yesterday.” This is the point of the feature, but it means your misses appear on other people’s phones. Only accept friend requests from people you’re comfortable sharing that with.

You should also know that any signed-in FitBound user can search usernames and see the name and profile photo attached to one, before any request is accepted. Nothing about your schedule, streak, or attendance is visible to someone who isn’t an accepted friend.

Health and fitness information

Your height, weight, target weight, age, gender, and workout history are health-related, and we treat them that way. To be clear about where they come from: the app does not connect to Apple Health, HealthKit, Google Fit, or any other health service, and does not read anything from your device’s health data. Every figure we hold is one you typed in, or a record of a workout you marked as done in the app.

Before the paywall, the app can show a projection of how you might progress over twelve weeks. To produce it, your name, age, gender, height, current and target weight, your setup answers, and how often you plan to train are sent to Google’s Gemini AI service. That text is used to generate the projection and is not stored by us as part of that process.

Workout plans are generated by AI, using what you tell us

If you ask the app to build you a training plan, we send Gemini your goal, your experience with gyms, the equipment you have, how long your sessions are, how many days a week you train, anything you typed about what you want out of training, and whatever you wrote in the “any injuries or limitations” box. The plan comes back written to work around what you described.

We are calling that out separately because it is the most personal thing the app asks for, and it is free text — whatever you type is what gets sent. So two things are worth knowing. First, what you type about injuries is not saved to our database: it is passed through to generate the plan and then discarded, and the plan we store is the exercises, not your medical description. Second, the box is optional — leave it blank and the app still builds a plan.

We keep a record of when you generated a plan and whether it succeeded, so we can limit how many generations one account can run in a day. That record holds no detail about you or the plan.

We do not collect your location

The app never requests location permission and does not use GPS, geofencing, or any location API. It cannot tell where you are. Proof is judged only by what the camera sees.

The one exception worth naming is that we store the country and time zone you provide during setup, and the gym name you type. These are things you tell us, not readings from your device.

Who we share it with

We do not sell your data, and we do not share it with advertisers. We use a small number of service providers to run the app. They may only use your information to provide their service to us, and are not permitted to use it for their own purposes. They cover:

• Hosting, databases, and file storage — where your account, profile, schedule, attendance history, and profile photo are kept.
• Sign-in — including Google, if you choose to sign in with your Google account.
• AI processing — Google Gemini, which checks whether a proof photo shows a gym, generates the twelve-week projection, and writes workout plans. Photos and the text we send it are processed under a commercial agreement and are not used to train Google’s models.
• Subscription management — receives your account identifier and purchase details. For a subscription bought on our website it also receives your email address, for receipts and the link to manage your subscription; for one bought in the app it does not receive your email or name.
• Email — sends the Buddies waitlist confirmation and updates to people who join it on this website.
• Push notifications — delivered through Apple and Google’s notification systems.
• Payments — in the app, handled entirely by Apple and Google. On our website, handled by RevenueCat with card payments processed by Stripe, which receive your email and payment details to charge you. We never see or store your card details.

If you would like to know which providers we currently use, email support@fitbound.app and we will tell you.

We may also disclose information if we are legally required to, or to protect someone’s safety.

No tracking, no analytics, no ads

The app contains no analytics tools, no advertising software, and no tracking of any kind. We do not track you across other apps or websites, we do not build an advertising profile, and we have no advertising identifier. We cannot see how you use the app beyond the records described above.

One clarification, because it would otherwise look like an exception: the app does send us an error report when it hits a fault, described under Technical above. There is no third-party crash-reporting service in the app — the report goes to our own server log. It tells us that something broke and roughly where; it does not tell us what you were doing, and it is not used to build any picture of your behaviour.

Buddies waitlist on this website

If you join the Buddies waitlist on this website, we store your first name, email address, whether you are a student, the school or gym location you give, which page you signed up from, and the date. There are no analytics or tracking scripts on this website — that form is the only thing on it that collects anything.

We use it to send you a confirmation email, to tell you when Buddies launches (at your school, if you signed up from a campus page), and to send occasional FitBound updates. Emails are delivered by our email provider, which receives your name and address only to send them. The list is not shared or sold, it is not connected to any FitBound account, and being on it does not create one. To be taken off it, email support@fitbound.app and we will delete your entry.

Registering interest in Buddies

Buddies — being matched with someone to train with — is not released yet. If you register interest in it, we store your preference for who you’d be matched with, whether you want to be discoverable, and the gym name you give. Nothing is matched or shared with anyone while the feature is unreleased, and you are not discoverable to other users unless you turn that on.

How long we keep it

We keep your account information and workout history for as long as your account exists, because the history is the product. Proof photos are never kept at all, and neither is what you type about injuries. Server logs, including the error reports described above, are kept for a short period for debugging and then rotated out.

Deleting your account

You can have your account and everything attached to it deleted. Email support@fitbound.app from the address on your account, and we will delete it within 30 days and confirm when it’s done.

Deleting your account removes your profile, schedule, attendance history, streaks, friend connections, profile photo, workout plans, the weights you have logged, and any interest you registered in Buddies. A subscription bought through the App Store or Google Play is separate — cancel it in your store subscription settings, since deleting your account does not stop billing.

Your rights

You can ask us for a copy of your data, to correct it, or to delete it, at any time, by emailing support@fitbound.app.

If you are in the UK or the European Economic Area, you also have the right to object to or restrict how we use your information, and to complain to your local data protection authority. If you are in California, you have the right to know what we collect, to have it deleted, and not to be treated differently for exercising those rights. We do not sell personal information, and we do not share it for cross-context behavioural advertising.

We do not charge for these requests and we will not ask you for anything beyond what we need to confirm the request is really from you.

Changes to this policy

If we change how we handle your information, we will update this page and change the date at the top. If the change is significant, we will tell you in the app.

Contact

PayBridge Inc.
Email: support@fitbound.app